Institute:Office of National Coordinator (ONC) Workforce Training Curriculum
Component:The Culture of Health Care
Unit:Health Care Settings The Places Where Care is Delivered
Lecture:Departments and services
Interrelationships between health care organizations
Medical data use and impact
Slide content:Digital Communication Digital Electronic health record Patient sourced information Personal health record and portals Definitions: https://www.healthit.gov/providers-professionals/faqs/what-personal-health-record https://www.healthit.gov/providers-professionals/faqs/what-patient-portal 19
Slide notes:Electronic or digital records eliminate many challenges of paper records within an organization and across multiple organizations. Electronic records can provide a single record that is accessible at any time by multiple users with appropriate security access. Electronic records support improved data consistency and quality while avoiding duplicate data entry. The benefits of electronic records are realized in patient care with the provider having quick and efficient access to the patient record. Also, organizations allow inclusion in the EHR of patient records from other providersfrom a retail clinic, for example, or from an out-of-network provider. This shared information is vital to giving the clinician a complete picture of the patient and his or her plan of care as well as to ensuring appropriate coordination of care across other provider organizations in the care continuum. Each provider organization typically has a process and procedure for inclusion of additional information sourced from other providers into the patients EHR. With patient and family engagement in the care process, patient-sourced data is critical and must be accessed by the physician and all clinicians. The deployment of electronic personalized health records has driven the use of electronic information exchange efforts not only among clinicians but between clinicians and patients. A personal health record (PHR) is [quote] an electronic application used by patients to maintain and manage their health information in a private, secure, and confidential environment [end quote]. With the advancement of security technology, many clinicians and patients may use a secured email platform to communicate. Other provider organizations offer a patient portal that is used by all clinicians and patients. A patient portal is [quote] a secure online website that gives patients convenient 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view all their health information [end quote]. 19