Institute:Office of National Coordinator (ONC) Workforce Training Curriculum
Component:The Culture of Health Care
Unit:An Overview of the Culture of Health Care
Lecture:Learning more about the culture of health care
Slide content:An Overview of the Culture of Health Care Summary Lecture b Effective HIT requires understanding of health care culture: clinical settings, processes, and people Modern concept of cultures as always plural, always partial, always relational depending on both observer and observed Rich points are behaviors that highlight cultural differences differences in language, for example Cultural competence important for health informatics - avoiding stereotypes, ethnocentrism, othering Rich insights can inform design and evaluation of HIT in clinical settings 15
Slide notes:This concludes Lecture b of An Overview of the Culture of Health Care . In summary, lets enumerate some take-home points: First, effective health information technology requires understanding of the health care culture including clinical settings, processes, and people. Second, a modern concept of culture is that its always plural, always partial, and always relative, depending both on the observer and the observed. Third, rich points are behaviors or differences in behavior that give us insight into cultural differences and the why of work practices, including workarounds. Fourth, cultural competence is as important for health informatics [in- fer -mat- iks ] as it is for health professionals: Avoiding stereotypes, ethnocentrism, and othering. Finally, rich insights obtained from this kind of study can inform the design and evaluation of health information technology for clinical settings. 15